Questions and answers

Questions and answers

Nanofibres

  • How long does a jar of Nanofibres last?
  • Nanogen Nanofibres last approximately between 30 and 45 days dependent on use. Simply shake (with the lid screwed on) to gauge how much you have left. Do not leave yourself short.

  • Will the fibres become dislodged?
  • Applied correctly, Nanofibres can be used with confidence. We recommend applying a layer of fibres, followed by a few short bursts of Locking Mist to hold them in place. This should then be repeated for extra volume.

  • Are Nanofibres safe to use with hair regrowth formulas such as Minoxidil?
  • Yes. These special fibres are completely non-toxic and do not interfere with any other Nanogen products, or other topical formulations that you may be using. Nanofibres are simply cosmetic preparation.

  • Can Nanofibres stain clothes or bedlinen for example?
  • No. Our fibres are 100% colourfast so no dye is transferred to clothes, bedlinen or your scalp. If the fibres drop onto a surface, simply dust them away with a dry hand.

  • My hair is greying slightly - Are Nanofibres suitable?
  • Yes. You should sprinkle the main colour first (e.g. black, brown, blonde etc) followed by a sprinkling from a grey (or white) container. The fibres are completely dry and will intermingle perfectly. This method can be used with any colour combination (e.g. highlights).

  • How do I choose a colour?
  • Use the colour chart provided to find the closest suitable match for your hair colour, remembering that you can easily mix colours for different combinations (eg. slightly greying hair or highlights)
  • What do I do if the colour I have chosen is the wrong match for my hair?
  • We understand that when you first order Nanofibres, it can be difficult choosing a colour that suits you. If this happens, simply send the jar of Nanofibres back to us and we will swap it for an alternative colour for no extra cost.

  • How is Nanogen packaged and delivered?
  • Nanogen uses discreet packaging and is mailed out in non-marked boxes, so no-one will ever know you're using Nanogen!

  • Does it look natural?
  • Nanogen looks completely natural, in fact, we offer a 30-day money back guarantee, if you're not completely satisfied with the way that Nanofibres look.

  • Can I comb my hair after applying nanofibres?
  • Yes but using a wide toothed comb. It is more for shaping than fine grooming. Most people just use their hand and fingers to pat their style into place.

  • Can I use hair products, like gel, with nanofibres?
  • For best results apply Nanofibres to dry hair. If a styling product is necessary, style hair first then apply the fibres. Wet look gels/waxes may cause the fibres to clump and prevent them from attaching to the hair as designed.

  • How long after application will Nanofibres last?
  • They will remain in the hair until the next shampoo wash.

  • Can I use a hairdryer after applying Nanofibres?
  • If Nanogen Locking Mist has been applied, strong wind or a hairdryer would not dislodge the fibres – however, since Nanofibres should always be applied to dry hair, we do not recommend blow-drying.

Locking Mist

  • What is the locking mist used for?
  • Nanogen locking mist is used to bind Nanogen Nanofibres to the hair – locking into shape the fir-tree pattern achieved from electrostatic charge.

  • Can I use a normal hairspray with Nanofibres?
  • You can use ‘normal’ hairspray but due to the relatively large droplets of spray released, the fibres can be dislodged and bunch together losing some of the fine detail that makes the Nanofibre hair additions look so natural. Locking Mist is specially formulated to avoid this common problem. Also, many normal hairsprays come in aerosol cans whose pressure on release can dislodge the fibres.

Nanothik

  • How often should I use Nanothik?
  • For the best results, use Nanothik at least twice per week.

  • Can I dry my hair using a hairdryer after use?
  • Yes, but we do not recommend using a hairdryer unless it is in a cool setting.

Nanoguard

  • How many times a week should I use Nanoguard A shampoo?
  • 2-4 times per week is optimal Nanoguard use and will render the product most effective. if you wash your hair every day, just alternate Nanoguard A with your regular shampoo. Using Nanoguard A more than 4 times weekly will not have any adverse effects, though you will run out sooner!

  • Does Nanoguard replace my normal shampoo?
  • Yes. Unless you wash your hair more than 4 times a week. See above for usage guide.

  • Can I use Nanoguard with other Nanogen products?
  • Yes. Nanogen is safe to use with any other product in the nanogen range

  • Are there any side effects from using Nanoguard?
  • There are no known side effects from using Nanoguard

  • Do I need to use Nanoguard forever?
  • Nanoguard is used to reduce the DHT levels in the scalp. As long as your body is producing a high level of DHT, we recomend using Nanoguard.

  • Can Nanoguard be used on coloured hair?
  • Yes. Nanogen may be used safely on dyed or coloured hair.

  • What kind of results should I expect?
  • After approximately 1 month usage, you should see a noticable reduction in the amount of hair loss.

Nanogain

  • How long will a pack of Nanogaine last?
  • Each pack of Nanogaine is designed to last 1 month of application.

  • How do I apply nanogaine, and at what times are optimal?
  • Full details on how to apply are printed on the carton.

  • When should I expect to see results?
  • The time taken to see result varies between individual and for some, little results are achieved.

    It would be the same for users of Minoxidil. Some people respond excellently and others do not respond at all. However in all cases, users would be advised to allow at least 3 months of application in order to assess results.

  • Do I need to use Nanogaine forever?
  • Yes. Every clinically proven hair loss treatment without exception MUST be used indefinitely. For most people this is not as daunting as it first sounds – especially with Nanogaine.

    First off, Nanogaine is water-based, so unlike Minoxidil, it does not dry the hair and scalp even with long-term use. Secondly, not being a tablet whose effects are systemic, it does not have side effects.

    Besides a lot of people just want to extend the ‘life’ of their hair for a further 10 years or just slow down the loss, so you don’t have to use it forever, just if you want to maintain result you will do.

    Applying Nanogaine takes less time that putting in your contact lenses, just 5 minutes or less.
  • Are there any side effects from using Nanogaine?
  • This is the greatest feature of Nanogaine. Unlike Minoxidil, which must be dissolved in ethanol (alcohol), the Nanogaine actives are water-soluble. This was our breakthrough. This means that you can get all the benefit from 'topical NO supplementation' without drying the hair. It is a very important factor when one remembers that Minoxidil must be used for the rest of your life, or hair regrown/stopped from falling out, will then fall out. Nanogaine is a long-term choice for people who want to have hair and have it healthy looking/feeling too.
  • Can you use nanogaine alongside Minoxidil?
  • Yes you can. Naturally, there will be some drying because of the alcohol in the minoxidil solution. Some people use Nanogaine day and night and use Minoxidil once a day also. You may like to use an oily hair gel or cream such a "brylcream" to avoid the worst 'straw-hair' from long-term minoxidil use.

  • What if I use the night ampoule in the day (or vice-versa) what are the effects?
  • No adverse affects at all. It is just that at night, your scalp will produce more sebum and the night formula is designed to slow sebum production and hence the optimum conditions will be obtained by using the ampoules in the correct order.

  • What is shedding?
  • When hair growth is stimulated, a large amount of follicles move into the Anagen phase from the Telogen phase simultaneously, which has the obvious consequence of hairloss during the initial phase of treatment (shedding). Do not be concerned. Although it may sound counter-intuitive, more than usual hairloss is usually an indication the formula is working according to the published studies. The new hair that replaces that just lost will be thicker, stronger and with more colour.

Onescalp

  • When will Nanogen OneScalp be available for purchase?
  • Nanogen OneScalp is currently in production and should be available by the third quarter 2007.
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